Recenzie
Info o hoteli
Vybavenie hotela
Prejsť k zájazdu
Recenzie
Do zájazdu
50 %
5.9. - 16.9.2018
Recenze R.
I spent 12 days at Crystal Deluxe Resort & Spa hotel in Kemer (Turkey) with my family in September 2018. I would like to say that Kemer is a nice place with a beautiful nature and mountains. I recommend the beach for sure. But I can not recommend the hotel, which is very loud, with unhelpful staff at the reception and very poor cleaning service in the rooms. It is NOT ABSOLUTELY 5-star hotel but good 4-star instead.
50 %

Služby hotela

The staff at the reception were often very unhelpful. For example, when I could not connect to WIFI, I asked them to help me, but they only recommend me to read and follow their instructions they had written on the counter. Another bad experience was when I asked at the reception where is the bus stop of the bus going to Olympos Teleferik. Instead of answering my question, receptionist advised me to contact my delegate and pay one day trip. When I told him I was not interested in one day trip, despite of that I did not get answer.
50 %

Izba

Another major problem was housekeeping. The only think that cleaning woman daily did - changed towels, made the bed, refilled minibar and dispose of garbage. She did not change glasses, did not clean the bathroom, toilet neither shower. We had the family room and the bathroom used 4 people. The cleaner did not vacuum the carpet in the room. I can not imagine how family with small kids crawling on the floor would be satisfied with such a housekeeping. She did not refill tree times toilet paper. And one day she did not even come and clean at all. I have to say, that I have not had such a poor cleaning experience at the hotel so far. Our room and balcony was facing the pool and loud music was playing till late night, even after midnight. I could not sleep even balcony was closed. The music was as loud as on a rock concert. The noisy and drunk Russian tourists woke us over the morning. When I complained to the manager of the night service that it was 23.30 p.m. and the music was still playing very loud, so his answer was that 1000 tourists wanted to get entertained, so what's the problem. When I looked out of the balcony, I saw maximum of 30- 40 people dancing outside. The hotel management totally ignores the guests who prefer a peaceful and relaxing holiday!!!!!!!!! They prefer noisy and drunk Russian tourists.
90 %

Pláž a okolie

The hotel is situated directly on the beach (up to 100m). The beach is pebble, with worse access to the sea (shoes are required to enter the sea), but the water was warm and very clean. The area is surrounded by beautiful mountains.
30 %

Šport, voľný čas

I did not participate the program of the hotel. Water sports at the beach are highly overpriced and not worth it. Payed 50 EUR for 1 person for 5 minutes of parasailing plus 5 EUR 1 printed photo (not digital).
90 %

Strava

Very tasty food and a varied selection of food and drinks.
Recenzie zákazníkov AirstopRecenze zákazníků (6)
Všetky recenzieVšetky (0)
Najnovšie
  • Najobľúbenejšie
100 %
23.6. - 30.6.2023
Hana Š.
Vše bylo na 100%,doporučuju všem
100 %

Služby hotela

100 %

Izba

90 %

Pláž a okolie

100 %

Šport, voľný čas

100 %

Strava

Zobraziť viac
100 %
3.8. - 10.8.2023
Helena N.
Hotel krásný , při příjezdu nás čekal voňavý pokoj, měla jsem pokoj s výhledem na krajinu , při zavřeném okně byl klid
100 %

Služby hotela

100 %

Izba

50 %

Pláž a okolie

100 %

Šport, voľný čas

100 %

Strava

Zobraziť viac
80 %
13.4. - 20.4.2022
Martina S.
It was beautiful holiday with lots of adventures. Perfect hotel for couples and families. Food was perfect and also service in hotel and Spa. We sill come back as soon as possible.
100 %

Služby hotela

80 %

Izba

50 %

Pláž a okolie

70 %

Šport, voľný čas

100 %

Strava

100 %
27.8. - 3.9.2016
Recenze R.
Celkový dojem veľmi dobrý. Oddychová dovolenka v príjemnom prostredí. Odporúčame. ............................................ Štandardný 5* hotel na slušnej úrovni. Do centra mesta asi 5 minút.
100 %

Služby hotela

100 %

Izba

100 %

Pláž a okolie

100 %

Šport, voľný čas

100 %

Strava

Zobraziť viac
100 %
4.10. - 14.10.2014
Recenze R.
Celkově byl pobyt v tomto hotelu velmi příjemný, nabídka jídla pestrá a chutná, pití, včetně míchaných nápojů 24 hodin, všude snaživý personál. Kdo má rád písečnou pláž bude zklamán, ale to vyváží velmi čistá voda v moři. Poloha hotelu umožńuje být denně na procházce v ulicích plných zábavy a obchodů. Sportovní vyžití v hotelu velmi dobré. Mohu tento hotel jen doporučit. Hotel ve všech prostorách čistý, loby bar dostatčně velký, takže vždy bylo možné si sednout, bar u bazénu, bar na pláži.Poloha hotelu nedaleko centra umožňuje kdykoliv být za pár minut v oblasti, kde jsou restaurace, obchody, přístav.
100 %

Služby hotela

100 %

Izba

100 %

Pláž a okolie

100 %

Šport, voľný čas

100 %

Strava

Zobraziť viac
100 %
28.6. - 12.7.2014
Recenze R.
super, až na animátorov, ktorí Vám vedia znechutiť svojim správaním aj celý deň, hlavne ich šéf, ktorý bol mimoriadne arogantný a drzý ( neskôr sme sa dozvedeli, že to je tlačenka riaditeľa- jak na slovensku) hotel čistý, neustále sa starali o čistotu hotela aj priestorov okolo hotela, centrum mesta päť minút pešo, množstvo obchodov a kaviarní - super
100 %

Služby hotela

100 %

Izba

100 %

Pláž a okolie

100 %

Šport, voľný čas

100 %

Strava

Zobraziť viac

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